Process Improvement

As part of our business process review, RPI works with your organization to map existing processes, outline staff responsibilities and analyze Lawson data.  We use this information to recommend and implement improvements that increase departmental efficiencies and reduce time dedicated to mindless transaction processing time.  This allows resources to focus on continuous improvement and proactively seek opportunities to improve customer service, reduce errors and further develop operational efficiencies. 

 

·         Special Orders

·         EDI Error Resolution

·         Printing Discrepancies

·         INR Maintenance

·         Contract Management

·         Vendor File Maintenance

·         RNI Review & Clean-up

·         Requisitioning

·         New Item Addition

·         Void Payments

·         Par Location Maintenance

·         Unclaimed Property / Escheatment

·         Invoice Matching

·         1099 Reporting

·         Buyer Message Resolution

·         Employee Expense Processing

·         Inventory Replenishment

·         Accrual Reporting

·         Vendor Statement Review

·         Recurring Invoice Management

·         Duplicate Payment Audit

·         Invoice Approval Workflow

·         Vendor Return Processing

·         Performance Metrics