Human Resources (HR) departments are managing more sensitive content and complex processes than ever before, across all industries and for companies of all sizes. At any given moment an HR department’s focus may be on employee recruitment or retention, benefits administration, legal & regulatory compliance, or other employee-focused services, all while having to abide by strict legal requirements.
Particularly within the context of manually collected data — and the delays and errors that usually result from this process — it is easy to see how even simple employee requests often require a significant amount of effort from HR departments. Implementing effective enterprise content management (ECM) solutions in HR departments holds the potential to reduce these errors and delays, create additional transparency within processes and employee records, and help HR leaders provide regulatory compliance.