RQC Config, say what?!
Did you know RQC has a configuration file that controls additional global settings outside of IC01, RQ04, etc.? It’s true! The RQC config file has a lot to offer your organization and often times is easily forgotten.
Here’s my top 3 and why they are my favorites:
Item Validation Settings for the Special / Service task
This configuration is a MUST! Warn should be configured so that Requesters are notified if the item they are attempting to request is associated to an item master, vendor item or manufacturer item.
- Skip – Default setting; Specials are not checked against the item master. ☹
- Warn – When a match is found the user sees the message below. Clicking “OK” transfers them to catalog search where they see a list of matching items. They can verify if any of those items are what they meant. If not, they can click the Back button to return to the Special/Service screen and continue to add the item (which will still be on screen).
- Deny – Users are not allowed to order items as special if a match is found in the Vendor Item Number, Item Number or Manufacturer items in the item catalog. The user receives the warning below when a match is found between their item and the Item Master, Vendor Item or Manufacturer Code. Clicking ‘yes’ takes them to the matches in the item catalog, clicking ‘no’ takes them back to the Special/Service screen so they can then edit the item and correct any mistakes. They will not be able to add the item they entered because of the Deny setting.
Hiding & Requiring Fields
Did you know you can hide and require fields?! Pretty neat – and super helpful. Fields like ‘Priority’ and ‘Delivery Date’ often do not do what the Requester thinks they will do and are often told to ignore during processing. Why not hide them all together and take the confusion out of things?
Before
After
Unreleased Requisition Notification
Often times Requesters get pulled away from their stations mid-requisition and their default is to close out of the RQC window. Within the config file there is a setting to warn the requester that they are about to close out and have not yet released their requisition.
So what’s next? Work with your IT Department and make some changes! Keep in mind that whenever you make changes to the configuration file you must go to the Utility page and click the “Reload Configuration File” so the application will pick up the changes.
All the best,
Stephanie Kowal
SCM Practice Manager
Follow us online for faster access to announcements, knowledge base updates, and upcoming events!
Entire Knowledge Base
All Products, Solutions, & Professional Services
Contact Us to Get Started
Don’t Just Take Our Word for it!
See What Our Clients Have to Say
Denver Health
“RPI brought in senior people that our folks related to and were able to work with easily. Their folks have been approachable, they listen to us, and they have been responsive to our questions – and when we see things we want to do a little differently, they have listened and figured out how to make it happen. “
Keith Thompson
Director of ERP Applications
Atlanta Public Schools
“Prior to RPI, we were really struggling with our HR technology. They brought in expertise to provide solutions to business problems, thought leadership for our long term strategic planning, and they help us make sure we are implementing new initiatives in an order that doesn’t create problems in the future. RPI has been a God-send. “
Skye Duckett
Chief Human Resources Officer
San Diego State University
“Our favorite outcome of the solution is the automation, which enables us to provide better service to our customers. Also, our consultant, Michael Madsen, was knowledgeable, easy to work with, patient, dependable and flexible with his schedule.”
Catherine Love
Associate Human Resources Director
Bon Secours Health System
“RPI has more than just knowledge, their consultants are personable leaders who will drive more efficient solutions. They challenged us to think outside the box and to believe that we could design a best-practice solution with minimal ongoing costs.”
Joel Stafford
Director of Accounts Payable
Aspirus
“Our relationship with RPI is great, they are like an extension of the Aspirus team. When we have a question, we reach out to them and get answers right away. If we have a big project, we bounce it off them immediately to get their ideas and ask for their expertise.”
Jen Underwood
Director of Supply Chain Informatics and Systems
Our People are the Difference
And Our Culture is Our Greatest Asset
A lot of people say it, we really mean it. We recruit good people. People who are great at what they do and fun to work with. We look for diverse strengths and abilities, a passion for excellent client service, and an entrepreneurial drive to get the job done.
We also practice what we preach and use the industry’s leading software to help manage our projects, engage with our client project teams, and enable our team to stay connected and collaborate. This open, team-based approach gives each customer and project the cumulative value of our entire team’s knowledge and experience.