Infor Technical Services

Custom Development, Interfaces, & Infor Process Automation

RPI has established an excellent reputation for our approach to consulting, a low overhead model designed to achieve the maximum results at a minimal cost. We bring leadership, years of lessons learned, and industry best practices – all combined with hands-on experience working with customers across the entire lifecycle of the Infor & Lawson ecosystem.

  • New Systems Implementations & CloudSuite Migrations

  • Post-Implementation & Migration Audits
  • Technical & System Assessments
  • Product / Module Upgrades & Hardware Migrations
  • Managed Services & Remote Administration

Our Technical Services team has some of the most experienced and knowledge Infor Lawson experts in the country and we are ready to solve any technical issue or challenge you might have.

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Infor Process Automation (IPA)

Automated Business Events, Data Transactions, & User Routing

Infor Process Automation (IPA) is a workflow automation engine that allows users to streamline every aspect of the business. If you can complete a task manually, then you can probably automate it using the IPA engine. IPA allows organizations to increase efficiency and reduce errors and costs across all departments and functions.

Business events can drive transactions and initiate alerts to key personnel. Approval flows, such as for invoices and requisitions, are a universal example of where process automation can make a huge impact.

  • Model business processes visually in the Process Designer

  • Publish processes to the server
  • Interact with flows via the Inbasket and email notifications

Built on Infor ION Grid technology, IPA offers enterprise class performance and very high scalability. Administrators can monitor, execute, balance, schedule, troubleshoot and manage the complete life cycle of workflow processes, all within a common user interface using the Infor Lawson Rich Client.

Infor Process Automation integrates tightly with multiple Infor products, including S3, M3, Talent Management, Professional Services Automation, Event Hub, and Cloverleaf. This workflow automation tool is valuable across all enterprise applications, not just Infor/Lawson applications.

Upgrade to IPA

RPI’s team can help you take advantage of IPA’s numerous capabilities. Infor Process Automation has a superior development environment for higher quality flows, reduced development time, and decreased ongoing flow maintenance. Improved error handling capabilities allow errors to be handled proactively at design time, rather than reacting after the flow has been deployed.

IPA has streamlined its administration compared to ProcessFlow Integrator. Lawson Rich Client is IPA’s single interface, housing all of its administrative features. This new approach enables supervisors to monitor flow status with reduced reliance on custom reports or Lawson server file access, and it allows your administrator to quickly spot and troubleshoot any issues.

IPA Services & Solutions

Whether you are upgrading from ProcessFlow Integrator or planning a new IPA roll-out, we can help. We have expertise with a variety of Infor Lawson and third-party integrations, and are available to support you throughout the entire process.

  • Migration from ProcessFlow Integrator to IPA

    We assist with converting current flows to IPA and integrating into the Landmark environment. RPI will also ensure your Smart Notes, Crystal Reports, and other Process Flow dependencies are updated.

  • Approval Flow Development

    Approval flows are essential to your Lawson system, and RPI’s team leverages its experience developing flows for invoices, requisitions, journal entries, personnel actions, and more to best accommodate your needs.

  • Manual Task Automation

    Going beyond the capabilities of Excel Upload Wizard, IPA can automate repetitive manual tasks. In a recent example, one of our clients saved hours of manual work by using a flow to identify and clear reconciliation messages that met certain criteria.

  • Interfaces

    IPA is the perfect platform for building inbound and outbound interfaces. We can help you take advantage of numerous integration technologies including JDBC, file access, message queueing, and web services. Look up data in Lawson with DME/AGS calls and direct database access. Built-in connectors for WebSphere TX, Cloverleaf, and ION provide powerful data transformation.

  • Training & Knowledge Transfer

    You get the most out of this powerful product when your staff is up-to-speed with all of IPA’s functionality. RPI will train your organization’s system administrators and developers on the practices best suited for your business. We also provide end-user training for roll-outs of requisition approval and other business objectives.

  • Real-Time Support & System Administration

    Let us take on the burden of day-to-day support and tasks, such as troubleshooting issue, maintaining an approval matrix, and monitoring system health.

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Infor Software Services & Solutions

Infor Capabilities, Competencies, & Specialties

RPI Consultants combines deep functional and industry experience with expert product knowledge to design, deliver, and support even the most complex Infor projects, including CloudSuite V11 migrations.

Contact Us to Get Started

Infor Knowledge Base

Presentations, Product Demonstrations, & Help Articles

RPI Consultants is a recognized thought leader in the Infor customer and user communities. From Webinars to Tech Talks, and White Papers and Case Studies, we work to share our best practices, lessons learned, and knowledge with the community.

Our People are the Difference

And Our Culture is Our Greatest Asset

A lot of people say it, we really mean it. We recruit good people. People who are great at what they do and fun to work with. We look for diverse strengths and abilities, a passion for excellent client service, and an entrepreneurial drive to get the job done.

We also practice what we preach and use the industry’s leading software to help manage our projects, engage with our client project teams, and enable our team to stay connected and collaborate. This open, team-based approach gives each customer and project the cumulative value of our entire team’s knowledge and experience.

Don’t Just Take Our Word for it!

See What Our Clients Have to Say

Denver Health

“RPI brought in senior people that our folks related to and were able to work with easily. Their folks have been approachable, they listen to us, and they have been responsive to our questions – and when we see things we want to do a little differently, they have listened and figured out how to make it happen. “

Keith Thompson
Director of ERP Applications

Atlanta Public Schools

“Prior to RPI, we were really struggling with our HR technology. They brought in expertise to provide solutions to business problems, thought leadership for our long term strategic planning, and they help us make sure we are implementing new initiatives in an order that doesn’t create problems in the future. RPI has been a God-send. “

Skye Duckett
Chief Human Resources Officer

Nuvance Health

“We knew our Accounts Payable processes were unsustainable for our planned growth and RPI Consultants offered a blueprint for automating our most time-intensive workflow – invoice processing.”

Miles McIvor
Accounting Systems Manager

San Diego State University

“Our favorite outcome of the solution is the automation, which enables us to provide better service to our customers. Also, our consultant, Michael Madsen, was knowledgeable, easy to work with, patient, dependable and flexible with his schedule.”

Catherine Love
Associate Human Resources Director

Bon Secours Health System

“RPI has more than just knowledge, their consultants are personable leaders who will drive more efficient solutions. They challenged us to think outside the box and to believe that we could design a best-practice solution with minimal ongoing costs.”

Joel Stafford
Director of Accounts Payable

Lippert Components

“We understood we required a robust, customized solution. RPI not only had the product expertise, they listened to our needs to make sure the project was a success.”

Chris Tozier
Director of Information Technology

Bassett Medical Center

“Overall the project went really well, I’m very pleased with the outcome. I don’t think having any other consulting team on the project would have been able to provide us as much knowledge as RPI has been able to. “

Sue Pokorny
Manager of HRIS & Compensation

MD National Capital Park & Planning Commission

“Working with Anne Bwogi [RPI Project Manager] is fun. She keeps us grounded and makes sure we are thoroughly engaged. We have a name for her – the Annetrack. The Annetrack is on schedule so you better get on board.”

Derek Morgan
ERP Business Analyst

Aspirus

“Our relationship with RPI is great, they are like an extension of the Aspirus team. When we have a question, we reach out to them and get answers right away. If we have a big project, we bounce it off them immediately to get their ideas and ask for their expertise.”

Jen Underwood
Director of Supply Chain Informatics and Systems

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