Setting Up Shared Services

Design, Build, Deploy, & Optimize Shared Service Centers

Shared Services is the consolidation and centralization of back-office and administrative operations that are used by multiple departments – such as Accounts Payable, Human Resources, and Supply Chain Management. Through Shared Services, individual divisions can focus more resources on their specific goals and outcomes.

Shared services are cost-efficient because they centralize back-office and administrative operations to reduce redundancy. The cost of Shared Services is absorbed by the company overall or shared through internal chargebacks to divisions on a per-use basis.

Combining past experience with industry best practices, RPI Consultants has refined a methodology for the design and deployment of Shared Services. Our process takes advantage of market leading enterprise technologies but relies on customized solutions tailored to meet the unique goals of each organization.

  • Business case development to identify and quantify the value of Shared Services, expected costs, potential challenges, and risk mitigation strategies.

  • Process design for all business functions and system evaluation for all necessary automation and technology requirements.

  • Shared Service Center staffing and resourcing, including job descriptions development, leader and employee acquisition, and even interim management.

  • Transition and Change Management planning, leadership, and execution, including the Communication Plan, communication materials, and the “Welcome Kit.”

  • Shared Services performance monitoring and KPI reporting, ongoing support and maintenance, and development of the Continuous Improvement Strategy.

Free Accounts Payable Automation Scorecard

Ever wondered how much it actually costs to get your invoices processed and paid? The number will probably shock you. For a limited time, RPI Consultants will help you measure your actual processing cost-per-invoice and how much you could save in the first year with a modern Accounts Payable Automation solution.

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Professional Services & Capabilities

Strategic Planning & Leadership to Staff Augmentation

RPI Consultants’ consulting model emphasizes listening to our clients and understanding the complexities of their business first, then creating targeted solutions to address their needs second. Our team combines a strong work ethic, the ability to leverage both technology and industry experience, and an instinct to create positive change as if your business was our own.

Digital Transformation

It isn’t just a buzz term, it’s a strategy to adapt, evolve, and automate repeatable manual tasks so you don’t get left behind in a market that’s constantly innovating cheaper and better ways to deliver products and services.

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Technical & Functional Assessments

Technical and functional System Assessments offer the unique ability to find issues and problems before they create, well, issues and problems. Get ahead of them and be better prepared to scale for the future.

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Staff Augmentation

From Managed Services to Shared Services, and from Project Management to Technical Architecture & Custom Development, we can help fill gaps and pick up the slack so your teams can focus on higher value activities.

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Shared Services

Large organizations must be lean to survive. Shared Services offers the advantage of consolidated costs and management over redundant systems, tasks, and resources. The result is more efficient operations and administration.

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Professional Services Knowledge Base

Blogs, Thought Leadership, Webinars, Product Demos

Our People are the Difference

And Our Culture is Our Greatest Asset

A lot of people say it, we really mean it. We recruit good people. People who are great at what they do and fun to work with. We look for diverse strengths and abilities, a passion for excellent client service, and an entrepreneurial drive to get the job done.

We also practice what we preach and use the industry’s leading software to help manage our projects, engage with our client project teams, and enable our team to stay connected and collaborate. This open, team-based approach gives each customer and project the cumulative value of our entire team’s knowledge and experience.

Upcoming Events & Conferences

Live Virtual Webinars, User Groups & Conferences

CloudSuite Bootcamps

Join us for three days of in-person training with our Infor-certified consultants.

Virtual Webinars

Live Product & Solution Presentations, Roundtable Discussions, Product Demonstrations, & Interactive Q&A

Contact Us to Get Started

Don’t Just Take Our Word for it!

See What Our Clients Have to Say

Denver Health

“RPI brought in senior people that our folks related to and were able to work with easily. Their folks have been approachable, they listen to us, and they have been responsive to our questions – and when we see things we want to do a little differently, they have listened and figured out how to make it happen. “

Keith Thompson
Director of ERP Applications

Atlanta Public Schools

“Prior to RPI, we were really struggling with our HR technology. They brought in expertise to provide solutions to business problems, thought leadership for our long term strategic planning, and they help us make sure we are implementing new initiatives in an order that doesn’t create problems in the future. RPI has been a God-send. “

Skye Duckett
Chief Human Resources Officer

Nuvance Health

“We knew our Accounts Payable processes were unsustainable for our planned growth and RPI Consultants offered a blueprint for automating our most time-intensive workflow – invoice processing.”

Miles McIvor
Accounting Systems Manager

San Diego State University

“Our favorite outcome of the solution is the automation, which enables us to provide better service to our customers. Also, our consultant, Michael Madsen, was knowledgeable, easy to work with, patient, dependable and flexible with his schedule.”

Catherine Love
Associate Human Resources Director

Bon Secours Health System

“RPI has more than just knowledge, their consultants are personable leaders who will drive more efficient solutions. They challenged us to think outside the box and to believe that we could design a best-practice solution with minimal ongoing costs.”

Joel Stafford
Director of Accounts Payable

Lippert Components

“We understood we required a robust, customized solution. RPI not only had the product expertise, they listened to our needs to make sure the project was a success.”

Chris Tozier
Director of Information Technology

Bassett Medical Center

“Overall the project went really well, I’m very pleased with the outcome. I don’t think having any other consulting team on the project would have been able to provide us as much knowledge as RPI has been able to. “

Sue Pokorny
Manager of HRIS & Compensation

MD National Capital Park & Planning Commission

“Working with Anne Bwogi [RPI Project Manager] is fun. She keeps us grounded and makes sure we are thoroughly engaged. We have a name for her – the Annetrack. The Annetrack is on schedule so you better get on board.”

Derek Morgan
ERP Business Analyst

Aspirus

“Our relationship with RPI is great, they are like an extension of the Aspirus team. When we have a question, we reach out to them and get answers right away. If we have a big project, we bounce it off them immediately to get their ideas and ask for their expertise.”

Jen Underwood
Director of Supply Chain Informatics and Systems